Handling Complaints

Our aim is for 100% satisfaction.

If you are at all dissatisfied - for any reason - with your purchase, contact our Call us Free on number on 0800 525 999 (or outside the UK on 00 44 141 332 8366) Between the hours of 9am and 5.00 pm Monday to Saturday or email us at office@bloomsforflowers.co.uk

All complaints will be acknowledged within 5 working days. We will endeavour to reach a solution with you within 7 working days and will keep you informed of all material stages in the process. All complaints will be logged so that we can monitor them for internal usage only.